A directive issued by the Philippine Civil Aeronautics Board (CAB) is asking airlines to provide timely and accurate updates on flight status for their passengers. The order was issued by the Department of Transportation via the CAB on Tuesday, 19th August. Per the advisory signed by CAB executive director Carmelo Arcilla, airlines have an obligation to fulfill the right of passengers to receive full value of the service purchase. A statement from the agency pointed out: This is in line
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